To be fair, this is what pretty much every ISP does after you. Notices are posted below by year for public inspection. After one year, Mediacom ups your monthly bill every year until youre paying the standard rate. Mediacom provides notice of programming changes and rate changes to the City of Galena. You may access the current channel line-ups for Mediacom cable packages through the following link: While cable rates are often the subject of public discontentment, Federal law prohibits local governments from regulating cable rates, except for the lowest tier of service.įor questions or other customer service issues with cable television, please contact Mediacom: (it was not on my bill) They say they have higher speed internet but we loose service at least once a day. The franchise agreement is a contract that sets the terms for the provision of cable services, including service standards, public, educational, and government programming requirements, and system requirements. I called to cancel my service and I had to pay for an additional 30 days because it states it on every bill. The provision of cable television services is the result of a state-issued franchise agreement with Mediacom Communications. The Utility Billing Department is in charge of preparing the utility bills for all City utilities(Electric, Gas, Sewer and Waste), receiving payments and.

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